Information We Handle
When you register we ask for your name, email, phone number and date of birth so we can verify your account and send withdrawal confirmations. Each time you deposit through Touch 'n Go eWallet, Boost or GrabPay we log the transaction amount, timestamp and payment reference
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to reconcile your wallet balance and resolve disputes. We record which games you open — Speed Baccarat sessions, Palm Harvest Slots spins, Basketball Sportsbook bets — to calculate activity-based promotions and recommend similar titles. Device data such as IP address, browser type and operating-system version help
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us detect duplicate accounts and block unauthorized login attempts. We keep chat transcripts when you contact support so the next agent can continue where the last one left off. Credit-card details never reach our servers; the payment gateway encrypts and stores them under PCI-DSS rules. We
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retain closed-account records for seven years to meet anti-money-laundering requirements in jurisdictions where this service is offered, then we delete them. Cookie files remember your language choice and whether you dismissed the lobby tutorial; you can clear cookies in your browser settings anytime. All personal data
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is encrypted at rest and in transit using industry-standard protocols.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.